What information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your Name, Email address, Mailing address, Phone number, Credit card information, Social Security Number or other details to help you with your experience. We do not store any credit card information on our servers and any and all forms handling such user input go through a secure ssl connection.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards. We use an SSL certificate
We implement security measures when a user:
- places an order.
- enters, submits, or accesses their information.
We use a payment gateway provider.
Do we use 'cookies'?
- • Help remember and process the items in the shopping cart.
- • Understand and save user's preferences for future visits.
- • Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders .
Third Party Disclosure
- Users are able to change their personal information: • By logging in to their account • By chatting with us or sending us a ticket
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under 13, the Childrenâ€™s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nationâ€™s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect childrenâ€™s privacy and safety online. We do not specifically market to children under 13. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email • Within 7 business days
We will notify the users via in site notification • Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- • Send information, respond to inquiries, and/or other requests or questions.
- • Process orders and to send information and updates pertaining to orders
- • We may also send you additional information related to your product and/or service.
- • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be accordance with CANSPAM we agree to the following:
- • NOT use false, or misleading subjects or email addresses
- • Identify the message as an advertisement in some reasonable way
- • Include the physical address of our business or site headquarters
- • Monitor third party email marketing services for compliance, if one is used.
- • Honor opt-out/unsubscribe requests quickly
- • Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can • Follow the instructions at the bottom of each email.